OUR POLICIES

Caldek Sundeck Systems Inc. Website Policies

Last Updated: April 24, 2024

These policies outline how Caldek Sundeck Systems Inc. ("Caldek Sundeck", "we", "us", or "our") collects, uses, and discloses information from users of our website (the "Website"). By accessing or using the Website, you agree to be bound by these policies.

1. Privacy Policy

We take the privacy of our users seriously. This Privacy Policy explains:

• What information we collect
• How we use that information
• How we share that information
• Your choices regarding your information

Information We Collect:

We may collect the following information from users:

• Information you provide: This includes information you directly submit through the Website, such as contact information (name, email address).
• Usage data: We may collect data about your use of the Website, including pages visited, links clicked, and browsing activity. This data may be collected using cookies and other technologies, including Hotjar.

Hotjar:

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

How We Use Your Information:

We use the information we collect to:

• Operate and maintain the Website
• Improve the Website
• Send you information about our products and services (with your consent)
• Respond to your inquiries and requests

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Website. We will not share your information with any third parties for marketing purposes without your consent. We may also disclose your information if required by law.

Your Choices:

You have choices regarding your information:

• You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email we send you.
• Most web browsers allow you to control cookies. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent.

2. Legal Policy

This Legal Policy outlines the terms of use for the Website.

Copyright:

All content on the Website, including text, graphics, logos, images, and software, is the property of Caldek Sundeck or its licensors and is protected by copyright laws. You may not reproduce, modify, distribute, or commercially exploit any content on the Website without our express written permission.

Disclaimer:

The information on the Website is provided for informational purposes only and does not constitute professional advice. We make no warranties or representations about the accuracy or completeness of the information on the Website.

Limitation of Liability:

We will not be liable for any damages arising from your use of the Website, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.

3. Code of Ethics

Caldek Sundeck is committed to conducting business ethically. This Code of Ethics outlines our core principles:

• We will treat our customers, employees, and partners with respect and integrity.
• We will conduct our business in compliance with all applicable laws and regulations.
• We will be honest and transparent in our dealings with others.
• We will strive to provide high-quality products and services.
• We will be environmentally responsible.

Should you have any questions about these policies, please reach out to us at sales@caldek.com to request information about how we treat your privacy and data.